AISD Login Trouble Help Request Web Page
All AISD accounts are synchronized to the Active Directory accounts (A.D.) by using the single sign on feature of Rapid ID. This is configured using the link of If you have attempted to use the password.aisd.web page and are still having trouble with logging into all AISD accounts, it could be related to A. D. This form is for AISD full, part time and former employees only.

Fill out the form below and your access will be checked to make sure it is synched using This page should not be used to report on a particular web page that is not cooperating. Please use the regular ticket system forms to report on these issues. Students can have a request entered under the regular ticket system, also, using the category of Service and service type of Rapid ID. Describe the student's info in the problem description.

It is important that you choose the correct location for your request from the list below:

Enter the information into the blanks below to request help.
AISD Employee Number:
(Non-employees like SRO's, student teachers, etc. may enter NE. Subs are employees and have an Employee ID Number.)

Please use payroll name on next 2 blanks.
First Name: Last Name:

Phone # if we have questions: (Don't use extensions. Please enter full 10 digit number.)
Enter the Login/Username that has been tried:
Please enter an alternate email address if you're not able to get AISD email messages:
Describe problem you are having:
Tech Help web page

Technology Support Department
Arlington I. S. D.
1202 W. Arkansas Lane
Arlington, Texas
Department Phone - 682-867-7836
Help Desk Phone - 682-867-7394
Click here to email TSD webmaster in regards to this web site.